Reid Ranch Guest Survey

For each question please select the radio button that best describes your feelings and/or experience while staying at Reid Ranch. All questions are optional, but we appreciate your honest and accurate response to each.

 Estimated time to complete this survey: 5 minutes.

 

CONTACT INFO

 

OVERALL REID RANCH EXPERIENCE

1. Relative to your expectations, was your overall experience at Reid Ranch _____.

 much better than expected.
 better than expected.
 about what was expected.
 worse than expected.
 much worse than expected.
 Don’t know.

2. Compared to other camping/group activities, how does the Reid Ranch experience compare?

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable
 

3. Please rate Reid Ranch on the following:

3a. Overall atmosphere and environment at Reid Ranch.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

3b. Overall upkeep and cleanliness at Reid Ranch.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

3c. Friendliness and courtesy of the staff.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

3d. “Hassle-free” visit

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable
 

ARRIVAL/CHECK-IN AT REID RANCH

 

4. Please rate the following on the arrival and check-in at Reid Ranch:

4a. Overall experience of arrival and check-in.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

4b. Usefulness of information provided at check-in.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable
 

ROOM AT REID RANCH

 

5. Please rate the following on your room at Reid Ranch:

5a. Overall room experience.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

5b. Cleanliness of room on first entering.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

5c. Service of room during stay.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

5d. Response of staff to your specific requests.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable
 

RECREATION AT REID RANCH

 

6. Please rate the following on recreation at Reid Ranch:

6a. Overall recreation experience.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

6b. Horseback riding.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

6c. Swimming pool experience.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

6d. Boating experience.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

6e. Mountain biking experience.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

6f. Availability of recreational equipment.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable
 

DINING EXPERIENCE AT REID RANCH

 

7. Please rate the following aspects of dining at Reid Ranch:

7a. Overall dining experience at Reid Ranch.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

7b. Food quality.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable

7c. Friendliness and courtesy of food staff.

 Excellent
 Very Good
 Good
 Just Okay
 Poor
 Not Applicable
 

PRICE / VALUE

8. On a scale of 1 to 10 (poor to excellent), how would your rate your overall experience at Reid Ranch based upon the price paid for quality and value received?

 1 Poor
 2
 3
 4
 5
 6
 7
 8
 9
 10 Excellent
 

RETURN / RECOMMEND

9. Would you recommend Reid Ranch?

 Definitely
 Probably
 Undecided
 Probably Not
 Definitely Not
 Not Applicable

10. Would you return to the Reid Ranch in the next five years?

 Definitely
 Probably
 Undecided
 Probably Not
 Definitely Not
 Not Applicable
 

DEMOGRAPHICS

11. How many people were in your group?

 1-29
 30-59
 60 or more

12. Was this the first trip you have ever made to the Reid Ranch?

 Yes
 No

13. How many nights did you stay at Reid Ranch?

 0
 1
 2
 3
 4
 5

14. What was the primary purpose for your trip?

 Youth/Church Group
 Family Group/Reunion
 Business Retreat
 Sunset Horseback Ride
 Day Adventure
 Other